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Roger Williams University saves time, money and improves service, accuracy, workflows with Quantum Secure's SAFE middleware for physical identity management

At the same time Roger Williams University was growing into new academic and residence buildings, it was outgrowing its physical identity and access control solutions.

It was clear two resident locksmiths would be no match for two new academic buildings, a new admissions and alumni center and a new, 347-bed residence hall plus existing facilities at the university's 140-acre campus perched above Mount Hope Bay in Rhode Island.

This "massive physical growth" was highlighting the limitation of the university's manual processes for issuing hard and soft keys to faculty, staff and about 6,000 resident undergrad and graduate students. "The operational efficiency just wasn't there," said Joseph Pangborn, vice president and chief information officer for the university, speaking during a webinar presented early in August by Quantum Secure


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